Care & Use :

Ceramic

●     
Routine Care: After cooling, gently tap
out ash; wipe with a slightly damp soft cloth to remove ash or light oil marks;
avoid abrasive pads

●     
Deep Cleaning: Soak in warm water + mild
dish soap for 15–30 min, clean with a soft brush; for stubborn scorch marks,
apply baking soda paste and gently scrub; avoid sudden temperature changes (hot
to cold)

●     
Usage & Safety: Use a ceramic ash
plate or fill with incense ash (keep loose) for stick/coil placement; some are
dishwasher-safe (check product info)

●     
Avoid: Avoid strong acids/alkalis; no
steel wool; no rapid cooling while hot

Wood

●     
Routine Care: After cooling, gently tap
out ash; wipe with a slightly damp soft cloth to remove ash or light oil marks;
avoid abrasive pads

●     
Deep Cleaning: For light oil/smoke
stains, use mild soap solution sparingly, then dry and air out; never soak

●     
Usage & Safety: Avoid direct burning
of charcoal/resin; place on a heat-resistant ceramic plate; prevent scratches
or charring

●     
Avoid: No solvents or harsh chemicals;
no prolonged water exposure; avoid direct high heat

Stone

●     
Routine Care: After cooling, dust with a
soft cloth; clean with mild detergent or neutral soap and warm water, then dry
thoroughly

●     
Deep Cleaning: Soapstone can be
conditioned with a thin layer of mineral oil/wax (will darken color);
marble/limestone should avoid acidic cleaners

●     
Usage & Safety: Handle with care to
avoid chipping; some soapstone burners should not contact essential oils

●     
Avoid: Avoid acids (especially for
marble types); avoid sharp or hard objects scratching the surface

Metal

●     
Routine Care: After cooling, empty ash;
wipe with a dry cloth or soft brush; wash with warm water + mild dish soap,
then dry completely

●     
Deep Cleaning: For stubborn residue,
apply baking soda paste and gently scrub; use brass polish for uncoated brass;
for charcoal burning, use sand/ash as a heat buffer

●     
Usage & Safety: Use tongs for
charcoal; for resin, use a metal screen with foil lining, or freeze then tap
off residue

Avoid:
Avoid acidic soaking;
avoid abrasive scrubbing pads that can scratch

TIPS：

General Maintenance TipsKeep your
burner clean and dry before and after useAlways allow the burner to cool
completely before cleaningFor ash burners, fill with loose incense ash up to
70–80% full, and sift, fluff, and level weeklyFor backflow burners with oil
residue, use warm soapy water first; for stubborn stains, a small amount of
isopropyl alcohol (spot test first)For resin residue, use a metal mesh with
foil, freeze and tap off, or boil in water with baking soda

Shipping:

A. Order Processing & Delivery Time

●     
Processing time: 1-3 days

●     
Shipping time: 3-7 days

Total
delivery time = processing time + shipping time.

B. Shipping Method

Air transport

C. Shipping Fee: $6 USD

Returns

We have a 30-day return policy, which means you have 30 days after receiving
your item to request a return.



 To be eligible for a return, your item
must be in the same condition that you received it, unworn or unused, with
tags, and in its original packaging. You’ll also need the receipt or proof of
purchase.



 To start a return, you can contact us at
Info@monianlife.com.